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Are you affected by Hurricane Gustav?

Emergency Contact List

Federal Agencies



To apply for assistance:      or         1-800-621-FEMA (3362)

                                You will need the following information to apply for aid:

  • Your Social Security number.
  • Current and pre-disaster address.
  • A telephone number where you can be contacted.
  • Insurance information.
  • Total household annual income
  • A routing and account number from your bank (only necessary if you want to have disaster assistance funds transferred directly into your bank account)
  • A description of your losses that were caused by the disaster.


National Emergency Family Registry and Locator System (NEFRLS) or 1-800-588-9822




24-Hour Toll-Free Line for any questions about government: 1-800-FED-INFO


Survivor Assistance Hot Lines These were created to help with the aftermath of Katrina but are still available today.

  Contract Opportunities
Call 1-888-4USADOC (1-888-487-2362) to get direct business counseling from an expert to navigate the federal contracting process for government Gulf Coast reconstruction contracts. Available in English and Spanish from 8 a.m. to 6 p.m. Monday through Friday. (Department of Commerce)

  Consumer Help Line and Fraud Complaints
Call 1-877-FTC-HELP (1-877-382-4357) to report consumer fraud to the Federal Trade Commission. Available in English and Spanish from 9 a.m. to 8 p.m. Eastern Time Monday through Friday. (Federal Trade Commisison, FTC)

  Credit Unions and Credit Union Members
Call 1-800-755-1030 for information for Credit Unions and Credit Union Members.

  Gas Gouging
Call 1-800-244-3301 if you believe there may be gas price-gouging, or price-fixing.

  Government Corruption
Call 1-800-CALL-FBI (1-800-225-5324) to report information or complaints of public corruption and/or government fraud in the aftermath of Hurricane Katrina. Available 24 hours a day, 7 days a week. (Federal Bureau of Investigation, FBI)

  Lost Bank Records, ATM Cards, Reach Your Bank and More
Toll-free 1-877-ASK-FDIC, (1-877-275-3342). Open 24/7. (Federal Deposit Insurance Corporation, FDIC)

  Louisiana Schools
Call 1-877-453-2721 for information on Louisiana Schools. Available from 8 a.m. to 4 p.m. CT from Monday through Friday. (Louisiana Department of Education)

  Mail Delivery
Call 1-800-ASK-USPS (1-800-275-8777) to change your address, if you are unable to accept mail delivery at your permanent address. Available 8 AM to 8:30 PM, Monday through Friday, and 8 AM to 6 PM on Saturdays. (U.S. Postal Service)

  National Flood Insurance Program
Call 1-800-638-6620 to file a claim or for program information. Available in English and Spanish, 8 AM to 8 PM daily. (Federal Emergency Management Agency, FEMA)

  Social Security Benefits
Call 1-800-772-1213, TTY 1-800-325-0778, if you currently receive benefits from the Social Security Administration and are unable to get your payment. Available in English and Spanish, from 7 AM to 7 PM, Monday through Friday. (Social Security Administration)

  Student and Exchange Visitor Program
Call 1-800-961-5294 for information for international students who have been impacted by Hurricane Katrina including the 30-day reporting requirement, ability to find temporary housing, and the ability to transfer to another SEVIS-certified school.

  Tax Matters (Federal)
Call 1-866-562-5227 to find out about tax relief, get a copy of your tax return transcript and receive a disaster tax loss kit. Available from 7 a.m. to 10 p.m. Monday through Friday.

  Unemployment Assistance for Disaster Survivors
Call 1-866-4-USA-DOL, 1-866-487-2365 for more information on registering for unemployment insurance and disaster unemployment assistance. Available in English and Spanish 24 hours a day. (U.S. Department of Labor)

State Agencies


North Carolina,000010,000019  


South Carolina


Florida  With this site you can create your family disaster plan, have it online and email it to your family or friends.  Included in your plan will be:

  • Recommended amounts of food and water based on your family information.
  • Contact information for your local emergency responders and maps of your local Evacuation Zones
  • Checklists of important steps to take before, during, and after a disaster!




Louisianna or Call 211 for information on shelters in your area.  If sheltering out of the state call 1-866-Get Info (1-866-438-4636)


Texas Call 211 for information on shelters in your area.  If sheltering out of the state call 1-866-Get Info (1-866-438-4636)


Mississippi    Call 211 for information on shelters in your area.  If sheltering out of the state call 1-866-Get Info (1-866-438-4636)


Alabama  Call 211 for information on shelters in your area.  If sheltering out of the state call 1-866-Get Info (1-866-438-4636)


              Alabama's Information line  (877) 273 - 5018 or  



American Red Cross
For assistance, to volunteer or to assist click here:


Red Cross Safe and Well List:



Tricia Cady



Tips on Sheltering:

Public shelters provide temporary housing for evacuees. Most shelters do not have beds or cots, so you will probably be sleeping on the floor. So pack as if you were going camping. Bring:

  • Sleeping pads or air mattresses
  • Blankets or a sleeping bag for each person
  • Robe & shower shoes
  • Books, cards, games and QUIET toys for children
  • Note that alcoholic beverages, weapons, and drugs are not allowed in public shelters.

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